Contact ACUVUE® Brand

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Have a question? Try our FAQs page. You may find the answer you’re looking for there. If you’d like to connect with us via our online form, the usual response time is one day, sometimes sooner. If your issue is more urgent, please call Customer Service or contact your sales representative.

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Get your rep’s contact details, .

Customer Service

(general inquiries) 800-874-5278
 

(website help) 800-876-4596
M–F 8am to 9pm EST
 

Orders & Billing

orderacuvue.com
(orders)

M–F 8am to 9pm EST 800-876-4596
(billing)

800-876-6610 M–F 8am to 5pm EST
 

Product usage & fitting

M–F 8am to 8pm EST 877-334-3937
 

Product quality, technical or medical

M–F 10am to 5pm EST 800-843-2020

Write us

Creating an ordering account is quick and easy. In just a few steps you’ll be on your way to ordering ACUVUE® Brand products, accessing exclusive programs, and more.


Once we receive your application, a Customer Service Representative will contact you to verify your information.

To buy ACUVUE® Brand products or check order your status quicker, go to orderacuvue.com. Plus, you can connect your orderacuvue.com account to MyACUVUE™ Pro so you can order online without the hassle of signing in twice.

By submitting my information, I agree that Johnson & Johnson Vision Care, Inc., may use it to contact me and that it will be governed by the Johnson & Johnson Vision Care, Inc., Privacy Policy. Messages sent from this website may not be secure, take special care in deciding what information you send.

Submit your ordering account change of address below. To update information for your Find an Eye Doctor listing, go to MyACUVUE™ Pro.

Log in to MyACUVUE™ Pro to get started. Don’t have MyACUVUE™ Pro? Register, or call 800-874-5278 to update your information.

 

Call us


Customer Service

800-874-5278 (general inquiries)
800-876-4596 (website help)
M–F 8am to 9pm EST


Orders & Billing

orderacuvue.com
800-876-4596 (orders)
M–F 8am to 9pm EST
800-876-6610 (billing)
M–F 8am to 5pm EST


Product usage & fitting

877-334-3937
M–F 8am to 8pm EST


Product quality, technical or medical

800-843-2020
M–F 10am to 5pm EST

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